Privacy Policy
This portal at strobels-supply-app.com is the official customer and employee portal of Strobels Supply ("Strobels Supply", "we", "us"), operated and maintained by its technology partner Jaxel Inc. By accessing this portal you agree to the Privacy Policy set forth below. This policy is consistent with, and complements, the privacy practices published on our main site at strobelssupply.com. We reserve the right to change this policy by posting a revision on this portal.
Information
To create your account and provide the portal, we collect your name, business e-mail and mailing address, company, and the billing information needed to fill, confirm, and ship your orders and to notify you of your order status. The portal also stores the login credentials you use to access your account (passwords are kept only in hashed form) and the orders, requests for quotes (RFQs), jobs, and messages you submit. We may also request personal information from you when you contact us through the portal.
We reserve the right to disclose, without notice to you, any information in our possession if required to do so by law, to protect or defend our rights or property, or to respond to an emergency. The portal may contain links to third-party web sites that are not under the control of Strobels Supply; we are not responsible for the privacy practices of any linked site.
Personal data
Personal information provided by you may be used only by Strobels Supply. We don't rent, sell, or otherwise distribute to others any information about our customers. We may provide your personal information to third-party agents engaged to operate the portal or to deliver your order — for example, our cloud infrastructure provider (Google Cloud) and shipping carriers — under appropriate confidentiality obligations. While we use all reasonable efforts to safeguard the confidentiality of your information, Strobels Supply will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.
Non-personal data
This portal may use cookies and/or collect your IP address or domain name for site-administration and security purposes, including keeping you signed in. No personal information is obtained through the use of these mechanisms. If for any reason you do not wish to take advantage of cookies, you may set your browser to refuse them; note that sign-in requires session cookies to function.
Data security
All traffic to the portal is encrypted in transit using TLS (HTTPS). The portal runs on managed Google Cloud (Kubernetes) infrastructure with access controls, and account passwords are stored in hashed form.
Contact us
Strobels Supply — operated by Jaxel Inc.
40 Shawmut Pk Dr, Hornell, NY 14843
Email: orders@strobelssupply.com
Phone: 844-836-4025 | 607-385-3211
Main website: strobelssupply.com